New research by CYPHER Learning reveals that most workers across the UK, US, and Mexico have not yet experienced the benefits of AI in the workplace, with many lacking relevant training.
The survey, which included 4,543 workers aged 18 and above from various industries, highlights the increasing impact of AI on job roles, despite concerns over its long-term implications.
The study found that while AI is reshaping job roles for many, a significant portion of the workforce feels unprepared for this shift. The survey revealed that 63% of workers believe AI has already influenced the skills required for their roles, but many are not yet benefiting from it. Additionally, one in three respondents called for a complete ban on AI in the workplace due to concerns about its effects on job security and work processes.
AI’s Growing Impact on Job Roles
The research underscores the growing perception that AI will transform the workplace within the next few years. Over half of the workers surveyed (52%) believe that AI will either “totally transform” or have a “major impact” on their job within two years. This shift is raising concerns about the need for retraining, with 38% of respondents expecting to need new skills to remain relevant in their fields. Almost half (45%) expressed concerns about their future job security as AI technologies continue to evolve.
CYPHER Learning’s findings reflect the workforce’s growing unease about AI’s role in reshaping job functions. While technological advancements bring new opportunities, they also highlight the need for businesses and governments to address workers’ concerns about retraining and job security.
Lack of AI Training and Guidance
One of the key issues identified by the research is the lack of AI training and clear guidance on how to use AI effectively in the workplace. In the UK, only 25% of workers reported receiving any training on AI technologies, despite 63% confirming AI has already begun to impact their roles. Furthermore, 69% of respondents believe there is still a need for clearer AI policies and guidelines in their workplaces.
This gap in AI training and guidance leaves many workers feeling unprepared for the future of work. As AI becomes more prevalent, companies will need to invest in comprehensive training programmes to ensure their employees can adapt to the changes brought about by automation and AI-driven technologies.
Unequal Adoption of AI Across Demographics
The adoption of AI in the workplace is not uniform across all demographics. The survey found that younger workers, men, and those in senior management positions are more likely to use AI and engage with it positively. In contrast, women, older workers, and those in manual or clerical roles are less likely to feel that AI is improving their job roles.
This disparity suggests that certain groups within the workforce are being left behind as AI becomes more integrated into daily work processes. Addressing this imbalance will be essential for ensuring that AI’s benefits are felt across all sectors of the workforce, and that no group is disproportionately disadvantaged by the technology’s rise.
The findings also point to a broader trend of unequal AI adoption, with older workers and those in more manual roles feeling less optimistic about the benefits of AI in their jobs. As AI continues to evolve, creating an inclusive environment where all workers can benefit from technological advancements will be crucial.
The Future of AI in the Workplace
As AI continues to reshape the future of work, businesses must take proactive steps to support their workforce through this transition. The call for clearer AI policies and comprehensive training is clear, as workers across the UK, US, and Mexico grapple with the implications of AI on their job roles and long-term security.
CYPHER Learning’s research highlights the importance of democratising access to AI tools and training to ensure that workers across all sectors and demographics can benefit from AI advancements. By providing the necessary support and resources, businesses can help their employees adapt to new AI-driven processes, ensuring a more secure and inclusive future for all workers.
