Many young employees entering the workforce for the first time face uncertainty when navigating workplace norms. Development Beyond Learning (DBL), a global learning and development provider specialising in early talent development, is urging businesses to offer clearer guidance rather than expecting Gen Z to adapt without support.
Pete Humphreys, CEO of DBL, compares the experience to arriving in an unfamiliar world.
“Imagine landing on a planet where you don’t speak the language or understand the customs – you’d need a guide, not just a rulebook,” he said. “Starting a first job can feel just as daunting as they arrive in a new place expected to deal with difficult conversations, teamwork, office politics and dress standards without the knowledge or experience how to deal with these nuances.”
Studies indicate that a lack of structured onboarding can lead to retention issues. DBL’s research from 2023 found that six in ten Gen Z employees leave their jobs due to unmet expectations. Gallup data further highlights that only 12% of employees feel their company provides a strong onboarding process. Without clear support, young employees may struggle to integrate, which can impact both engagement and productivity.
Helping Gen Z Understand Workplace Expectations
DBL has identified seven key unwritten rules that can help Gen Z navigate workplace culture. These include understanding dress codes, appropriate communication styles, hybrid work expectations, team integration, office politics, feedback, and the importance of taking initiative. While these norms may seem straightforward to experienced employees, they are not always clear to those entering the workforce for the first time.
Businesses that mentor younger employees through these workplace expectations can improve retention and performance. DBL emphasises that an intergenerational conversation between managers and Gen Z employees can make a significant difference in building trust and mutual understanding.
By equipping Gen Z with the knowledge to navigate workplace norms, organisations can ensure a smoother transition, higher engagement, and stronger long-term retention, ultimately reducing recruitment and training costs.
