Pipefy has announced that its AI-powered platform, Pipefy AI, has been named a recipient of the 2024 Future of Work Product of the Year Award by TMC, a global integrated media company.

This marks the second consecutive year that Pipefy AI has received this recognition, highlighting its impact on workflow automation and optimisation for businesses.

Pipefy AI is designed to empower citizen developers and business users to build, automate, and enhance workflows, all while providing IT teams with full control and visibility. The platform’s user-friendly interface and robust features make it accessible to organisations of various sizes, offering a comprehensive solution for managing business processes efficiently.

Key Features of Pipefy AI

Pipefy AI comprises three core AI-driven features that enhance workflow automation and service delivery:

  1. AI Automation: This feature helps teams conserve resources, reduce errors, and shorten lead times by automating manual and repetitive tasks. AI Automation includes capabilities such as data extraction and image recognition, enabling the automation of complex workflows with ease.
  2. AI Agents: Designed to improve service delivery, AI Agents provide 24/7 availability, answer common queries, grant quick access to policies and documents, and assist users in submitting and tracking their requests. This feature ensures that teams can maintain high levels of service without additional strain on resources.
  3. AI Copilot: AI Copilot allows teams to build and optimise workflows by simply instructing the AI on what is required. It also aids in data analysis, making it easier for businesses to refine their processes and make informed decisions.

Industry Recognition and Impact

Alessio Alionco, CEO and Founder of Pipefy, expressed his satisfaction with the recognition, stating, “This award validates the excellence of our Pipefy AI solution, helping organisations to be more productive with an easy way to automate business workflows. Pipefy AI is not only quicker to implement but also more affordable than our competitors, making it the ideal choice for businesses of all sizes.”

Rich Tehrani, CEO of TMC, echoed this sentiment, noting, “I am honoured to recognise Pipefy with a 2024 Future of Work Product of the Year Award for its commitment to customer value and innovation. In the opinion of our judges and editorial team, Pipefy AI has proven to be among the best solutions across the diverse range of Future of Work offerings.”

Pipefy AI’s Role in the Future of Work

As businesses continue to adapt to the evolving demands of the modern workplace, solutions like Pipefy AI are becoming increasingly critical. By automating repetitive tasks, enhancing service delivery, and optimising workflows, Pipefy AI supports organisations in achieving greater efficiency and productivity. Its recognition as a leading product in the Future of Work space underscores its value to businesses looking to streamline operations and maintain a competitive edge.

With its combination of advanced AI capabilities and user-centric design, Pipefy AI is well-positioned to continue shaping the future of work, offering businesses the tools they need to thrive in an increasingly automated and data-driven environment.